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Home > Operations > With citizens > Cards > Instructions for use

Instructions for use

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  Instructions for using  a card at ATMs
  1. Insert a card in the slot so that magnetic tape is on the lower right side.
  2. In case the device requires it from You, select a language.
  3. Select an amount or a service.
  4. Reply whether or not You want a receipt.
  5. Enter Your Pin number. Make sure that no one is attempting to see it. Do not allow anyone trying  to talk to You to distract Your attention.
  6. In case You are asked to , press "enter" or "potvrdi"
  7. Wait.
  8. Take Your card.
  9. Take Your money.
  10. Take Your receipt if confirmed that You wanted it. Do not throw nor leave transaction receipts at a public place.
Instructions for using a card at a public place
  1. The seller will pass your card through  an EFT POS terminal and print the amount of transaction.
  2. Do not leave a card unattended during a transaction.
  3. By entering Your PIN (secret number) or by signing a receipt, an identification will be carried out at a public place.
  4. The user must sign the appropriate evidence document of expenditure identically as the card and ask one copy of invoices for its own record.
  5. Do not throw nor leave transaction confirming receipts at a public place.
  6. Check if the expenditure made is identical to the amount to be debited to Your account.
  7. Keep the bill and transaction confirming receipts and carefully compare  the amounts with those on the statement on expenditures made. In case you come across an unknown transaction, contact the Bank immediately.
  8. Use all cards at  POS' with no compensation fees.
 
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Instructions for use
Applicable as of: 4.2.2012.
curr.   buying mean selling
AUD 1 6,053832 6,158527 6,263222
USD 1 5,666036 5,752321 5,838606
CHF 1 6,195537 6,289885 6,384233
EUR 1 7,518054 7,578683 7,631734
GBP 1 8,978834 9,115568 9,252302
CAD 1 5,662698 5,760629 5,858560
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The content of the Web page has an informative character and does not bind “Jadranska banka”, d.d. Šibenik in any way
last edited 04-8-2008.
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